FAQ:
Q1 When can I get the quotation?
A1: We usually quote within 1 hours after getting your inquiry.
If you are very urgent, please contact us by phone, email, Skype,
WhatsApp or Wechat.
You can find all our sales’s contact information in this page :)
Q2 How can I pay for my order? / What’s your payment terms?
A2: Alibaba’s Trade Assurance is always the best option to offer
good service between us.
What is Trade Assurance? And How to use it? Pls ask me to offer you
the Guide Book :)
Others like T/T, Western union, MoneyGram, Credit
card(Visa;MasterCard) etc is Acceptable.
Q3 Can I order a sample to check the quality?
A3: Samples are welcome to try. And for most of our products,
the price difference between the sample and the bulk can be
deducted from bulk :)
Q4 How long can I get my order when I paid for it?
A4: For sample or small quantity: 1-3 working days.
Usually We will ship via Express by FedEx, DHL, TNT etc. You will
receive it in 3-5 days.
For bulk, pls contact with our sales for different case, thank you
in advance :)
Q5 How long do you offer for after-sales services?
A5: Most of our products are guaranteed for 1 year,
but contact with our sales for different case, more details are
welcomed :)
Q6 Can your company do supplier/product development for customer?
A6: Yes! Lookcare has a strong team focus on this case.
We are located in Shenzhen city which is
Earphone Smartwatch etc.
Welcome to consult :)
Considering the inconsistent shipping fee in different countries,
Shipping Service can be by DHL, FedEx, UPS, TNT, Air line, Railway, or Sea transportation,
You may choose the way what you prefer.
PS. We will check and pack the goods very well before
shipping/transportation,
for safe and to make sure that
you and every customer friends can get each items on hand with good
condition :)
